My Family Lounge

We are now using a fantastic booking APP called ’My Family Lounge’ – Book in casual days and report absences for your child straight from your phone in just a few taps!

Thornton ELC - QK Enrol - My Family App Logo

What can I do in My Family Lounge App?

  • Book in casual days for your child straight from your phone
  • Access an online calendar where you can see live availability within our centre
  • Manage bookings for one or more children from a single log in
  • Record your child as ‘absent’ in advance for a permanent session
  • Update direct debit and credit card details
  • Activate notification Alerts!

How do I log in?

You will receive a Welcome email from the My Family Lounge where you will be prompted to complete your registration and set up a password. You will have 7 days to set up your password and to validate your account to avoid your account expiring. If you have not set up your password, simply log in and enter in your email address and select ’forgotten password’ to recover your welcome email. If you are experiencing issues accessing your account please contact the service for assistance.

Once you have validated your account, you will be able download the FREE My Family Lounge App ready to book!

To download the My Family Lounge app please either visit the Google Play Store or the Apple App Store.

Thornton ELC - QK Enrol - Google Play Store Logo
Thornton ELC - QK Enrol - Apple app Store Logo

When you have installed the app please click on the My Family Lounge icon on your phone and enter your email address and password. Once logged into your account you can start to request casual days or mark your child as absent when required.

Your My Family Lounge log in details will travel with you for life as you move childcare services that use the My Family Lounge. You are able to log in anywhere, anytime as long as you have access to the internet.

For a better understanding of how My Family Lounge works, please visit www.myfamilylounge.com.au